Shipping Information
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Shipping Information

FAST & FREE GROUND SHIPPING
We offer the fastest in the industry FREE SHIPPING on most orders to Continental USA on orders of $39 or more and only $3.95 on orders under $39: plus we include Alaska, Puerto Rico, Hawaii, Guam and other US addresses such as APO/FPO. Free Shipping is also available on Canadian orders of $99 or more.

Standard Shipping Methods

Standard Saver (USPS)
FREE on orders of $39 or more and only $3.95 on orders under $39. Sent via USPS. Typical shipping time is 4-7 business days (excludes weekends) but please allow 8 business days before contacting us in the event of not receiving your order. Certain heavier items will have a shipping charge including washing solutions ($2.95, $4.95 or $9.95 for 1 quart), stocking donner ($4.95), hot & cold therapy ($4.95) and bandage rolls ($7.95).

Most items will be shipped same day when ordered before 2pm.

Canada Shipping (USPS)
Canadian shipping is FREE on orders of $99 or more and only $9.95 on orders under $99. Shipments to Canada are made via the Global Mail Parcel Priority service with delivery by Canada Post or CanPar. Shipments take 7-10 business days. Expedited shipping is available to Canada which takes 3-5 business days.

Backordered Items
Our company has no control over manufacturer back orders. When an item goes on back order, we will contact the customer using their contact information on their invoice requesting if they would like to wait for their shipment,or to get it replaced with another item. Back ordered items will ship out using the same shipping option that was chosen at the time when the order was placed.

Once backorder item comes in, the order will ship in full. We do not ship partial orders.

Expedited Shipping Methods

Rush (USPS Priority Mail ®)
Faster than standard shipping in most cases. Typical shipping time is 3-6 business days. Delivery time is between 9am and 5pm. Shipping Cut-Off Time is 2pm Central.

Express Saver (FedEx or UPS)
Fast & economical, and sent via FedEx or UPS. Typical shipping time is 2-4 business days. Delivery is between 9am and 5pm. Orders sent using this service do require a signature on receipt of the goods. Shipping Cut-Off Time is 2pm Central.

2nd Day Air (FedEx or UPS)
Two-day orders are sent via FedEx or UPS shipper. Typical shipping time of 1-2 business days. Delivery time is between 9am and 5pm. Shipping Cut-Off Time is 2pm Central.

Next Day Air (FedEx or UPS) Suitable for very urgent orders. Next-Day orders are sent via FedEx or UPS shipper. Typical shipping time of 1 bd. Delivery time is between 9am and 3pm. Shipping Cut-Off Time is 2pm Central for Next Day Air.

International Shipping Methods

We ship internationally as well to customers all around the world. Please see the chart on the right for shipping times and costs.

Shipping Cut Off Times

If your compression garments order is placed by cut off time, your items are usually shipped the same day. Your tracking number will be emailed to you should you wish to track your package.

Tracking Your Shipment

Yes, all shipping methods are assigned a tracking number which is sent to the email on the order upon shipment. Please check your spam inbox before contacting us, as on-occasion the tracking information may end up there. Please contact us if you have not received a tracking number with your e-mail shipment confirmation. and we will be happy to give it to you. Please allow 1-2 business days before requesting a tracking number. Have your order id number ready when you call.

Lost/Stolen/Backorders

We are not responsible for shipments that are lost, damaged or stolen. In case of a delayed backorder, we will contact your by email or phone(if provided) to provide alternative options.

 

Shipping Options and Prices

USA  Domestic Shipping

Order Cost Method Shipping Time Price
Under $39 Standard Saver 4-7 business days $3.95
$39 & Up Standard Saver 4-7 business days FREE
Any Rush 3-6 business days $7.95
Any Express Saver 2-4 business days $9.95
Any 2nd Day Air 1-2 business days $19.95
Any Next Day Air 1 business day $29.95

*Free Shipping applies to all compression stockings over $39. Certain heavier items such as stocking donners and washing solution are charged shipping.

 CANADA  We Ship To Canada

Order Cost Method Shipping Time Price
Under $99 Standard 7-10 business days $9.95
$99 + Standard 7-10 business days FREE
Any Global Priority 3-5 business days $29.95

*Customs & duties may be collected. We are not responsible for these costs.


 International Shipping  International Shipping

Order Cost Method Shipping Time Price
Any Standard 7-14 business days $19.95
Any Global Priority 3-5 business days $44.95

*International orders will be shipped via USPS Global Priority Mail (international customers are responsible for any custom fees and import taxes).

$20 And Under
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