Terms & Conditions
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Terms & Conditions

Welcome to our online store! CompressionSale and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

RETURNS

Please review our Return Policy, which you agree to upon making a purchase on our website. Products that are new and in their original packaging may be returned or exchanged for up to 180 days following the original purchase date.

Products that have been tried on are eligible for store credit/exchange only and may only be returned within the first 30 days of purchase. Returns received after 15 days from original purchase date will be refunded as store credit. Due to federal health regulations, worn product must be laundered prior to returning. Products that have been worn and/or damaged due to consumer negligence may not be returned.

How to return? If your order qualifies for return or exchange, please request a return authorization RMA (Return Merchandise Authorization) number. Qualifying orders returned without prior authorization will be subject to a 25% restocking fee and will only be refunded as store credit. Note your RMA# on the outside and inside of your package and return it to: Compressionsale.com 50 Lakeview Pkwy.Suite 121 Vernon Hills, IL  60061. Please allow 2-3 weeks for processing.

Any items that are returned as defective , and a replacement is set up the customer will be responsible for shipping of the amount of $3.95

HOW DO YOU REQUEST A RETURN?
Click on the button below to request a return authorization number (RMA).

FEES, EXCEPTIONS & RULES

15% order processing charges will be deducted from refund. A $6.95 shipping charge will be applied to all exchanges which originally qualified for free shipping. A $9.95 shipping charge will be applied to exchanges of 3 items or more. Prices on exchanges will be based on website price at the time the exchange was requested. This policy is subject to change without prior notice. Therafirm products can only be returned within 30 days of receipt.

The following brands only qualify for an exchange: Jobst Brand Relief, Maternity, Sigvaris Access, Mediven Assure, Curad, Futuro, Mediven, Juzo Basic, Truform, Therafirm,Second Skin, Activa, Rejuvahealth, Sockwell, Dr. Scholl's, CSX Sport, Zensah, McDavid, . Any Activa items that worn or tried on are not exchangeable or refundable. Exceptions of non-returnable items include: anti-embolism stockings, wound care, plastic post surgical, sport socks can only be exchanged, farrow medical wraps, and products dyed to order. Shipping charges are non-refundable.

SHIPPING RULES & EXCEPTIONS

Standard saver shipping via USPS does not include signature on delivery. If a customer needs sign on delivery confirmation, they must choose either 2nd day or next day delivery methods.

If you entered the wrong address on our order form and we are forced to reship your package, there will be an additional shipping and processing charge equal to your original order. Generally international shipments take 14-21 business days from day of shipment unless customs causes a delay for some reason, which is not in our control. Customs & duties may be collected for international orders. We are not responsible for these costs. Check with your local postal office, in regards to customs fees.

SHIPPING DISCOUNTS & EXCEPTIONS

Free Shipping applies to all compression stockings under a minimum amount located on our shipping information page. Items under that minimum will be charged a shipping fee as stated on the shipping information page. Please refer to the shipping information page for exact rates on domestic and international shipping.

Certain heavier items (accessories) such as stocking donners and washing solution are charged shipping, which is stated in the shipping information page, product description, and on the checkout page.

CANCELLATIONS

When an order is submitted, your credit card will be charged. Our ordering process is streamlined so your order will immediately be sent to processing and then shipping. Due to the high volume of orders we receive we will be unable to cancel an order after submitted. Please order carefully.

CHANGES TO THE ORDER

After an order is placed by phone or through the website, the customer has a short opportunity to change their order by giving us a call. We are not responsible for incorrect orders placed by customers over the phone or website.

COUPONS

Discount coupons do not apply to products covered under the MAP pricing.

SPECIAL OFFERS

Special offers do not combine with other offers such as coupon codes or free gifts.

ELECTRONIC COMMUNICATIONS

When you visit CompressionSale or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of CompressionSale or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of CompressionSale, with copyright authorship for this collection by CompressionSale, and protected by international copyright laws.

TRADE MARKS

CompressionSales trademarks and trade dress may not be used in connection with any product or service that is not CompressionSales, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits CompressionSale. All other trademarks not owned by CompressionSale or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by CompressionSale or its subsidiaries.

LICENSE AND SITE ACCESS

CompressionSale grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of CompressionSale. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of CompressionSale. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of CompressionSale and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing CompressionSales name or trademarks without the express written consent of CompressionSale. Any unauthorized use terminates the permission or license granted by CompressionSale. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of CompressionSale so long as the link does not portray CompressionSale, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any CompressionSale logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. CompressionSale and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. CompressionSale reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant CompressionSale and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant CompressionSale and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify CompressionSale or its associates for all claims resulting from content you supply. CompressionSale has the right but not the obligation to monitor and edit or remove any activity or content. CompressionSale takes no responsibility and assumes no liability for any content posted by you or any third party. RISK OF LOSS All items purchased from CompressionSale are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

CompressionSale and its associates attempt to be as accurate as possible. However, CompressionSale does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by CompressionSale itself is not as described, your sole remedy is to return it in unused condition. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY CompressionSale ON AN "AS IS" AND "AS AVAILABLE" BASIS. CompressionSale MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CompressionSale DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CompressionSale DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM CompressionSale ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CompressionSale WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting CompressionSale, you agree that the laws of the state of Illinois, USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and CompressionSale or its associates.

DISPUTES

Any dispute relating in any way to your visit to CompressionSale or to products you purchase through CompressionSale shall be submitted to confidential arbitration in Illinois, USA, except that, to the extent you have in any manner violated or threatened to violate CompressionSales intellectual property rights, CompressionSale may seek injunctive or other appropriate relief in any state or federal court in the state of Ilinois, USA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to CompressionSale. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. QUESTIONS: Questions regarding our Conditions of Usage, Privacy Policy, Return Policy, or other policy related material can be directed to our support staff by clicking on the "Contact us" link at the bottom of our website.

PRIVACY

Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

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