Shipping policy

Shipping Policy

We ship only within the United States. International shipping is not available.

Free Standard Shipping on Orders of $99 or More

Standard/Ground shipping is FREE on U.S. orders of $99 or more. On orders under $99, Standard/Ground shipping is $6.95.

Shipping Options and Prices

Method	Delivery Time	Price
Standard/Ground	4–7 business days	$6.95 (FREE on orders of $99 or more)
Expedited Shipping	2–4 business days	$14.95
Express Shipping	1–2 business days	$24.95
Next Day Air	1 business day	$34.95

Rates shown at checkout apply. Delivery times are in business days (excluding weekends and holidays) and do not include order processing time.

Processing and Cut-Off Times

Orders placed by 2 PM CST on business days ship the same day. This cut-off applies to all shipping methods. Orders placed after 2 PM CST, or on weekends or holidays, ship the next business day. Your tracking number will be emailed to you when your order ships.

Back-ordered Items

Our company has no control over manufacturer back orders. When an item goes on back order, we will contact the customer using the contact information on their invoice to ask if they would like to wait for their shipment or have it replaced with another item. Back-ordered items ship using the same shipping option that was chosen when the order was placed.

Once the back-ordered item comes in, the order will ship out.

Tracking Your Shipment

All shipping methods are assigned a tracking number, which is sent to the email on the order upon shipment. Please check your spam folder before contacting us, as tracking information occasionally ends up there. If you have not received a tracking number with your shipment confirmation email, please contact us and we will be happy to give it to you. Please allow 1–2 business days before requesting a tracking number, and have your order number ready when you call.

Estimated Shipping Times

Your order will be shipped out quickly; however, shipping times are estimates. We do not provide exact or guaranteed delivery times because of carrier delays from weather or other things outside of our control. The estimates are provided to help customers make better decisions. Shipping times do not include processing time.

Lost/Stolen/Back-orders

We are not responsible for shipments that are lost, damaged or stolen. In case of a delayed back-order, we will contact you by email or phone (if provided) to provide alternative options.